Payments
Refund & Cancellation Policy
Last updated: July 24, 2026
Ace Hunter provides customized professional services. Refund and cancellation requests are therefore reviewed according to the status of the work and services already delivered.
Resume, LinkedIn, and strategy packages
If you need to cancel, email Ace Hunter as soon as possible. Requests are reviewed fairly based on whether work has begun, the portion of the service already completed, materials already delivered, and any costs already incurred.
Coaching appointments
If you need to cancel or reschedule a coaching session, use the options in your Setmore confirmation or contact Ace Hunter promptly. The cancellation and rescheduling information shown when you book also applies to that appointment.
Approved refunds
Ace Hunter determines whether a refund is approved under this policy and applicable law. Stripe processes approved refunds back through the original payment method. Financial institutions may require additional processing time before the credit appears.
Delivery concerns
If you believe the agreed service has not been delivered, contact Ace Hunter first with the relevant details. This provides an opportunity to review the project and offer an appropriate resolution.
Contact
Send refund or cancellation requests to arturo@ace-hunter.com. Include the name and email address used for the purchase.